Privacy
Privacy policy.
How Yankee Line collects, uses, stores, and protects customer information.
Effective July 15, 2024
Yankee Line Privacy Policy
At Yankee Line, we are committed to protecting the privacy and security of personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
Information We Collect
We may collect and store personal information you provide through our website, in person, or over the phone, including:
- Names
- Addresses
- Phone numbers
- Email addresses
- Trip, quote, payment, and billing details related to requested services
How We Use Information
We collect and use personal information for the following purposes:
- To provide transportation services, quotes, reservations, and customer support.
- To communicate about services, trips, events, schedule changes, and important updates.
- To process payments and maintain billing and business records.
- To comply with legal, safety, accounting, and operational requirements.
Information Sharing
We do not sell personal information. We do not share personal information with third parties without consent except when needed to provide requested services, process payments, maintain business operations, or comply with law.
How Long We Keep Information
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, support business and accounting records, resolve disputes, and meet legal obligations.
Your Choices and Rights
You may contact Yankee Line to:
- Request access to personal information we maintain about you.
- Ask us to correct inaccurate or incomplete information.
- Withdraw consent where processing is based on consent.
- Request deletion of personal information, subject to legal or business record requirements.
- Raise a privacy concern or complaint.
Mobile Phone and Text Message Information
No mobile information will be obtained from or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all data-sharing categories and will not be shared with any third parties.
You can decline or stop receiving text messages by replying STOP at any time. For more information, reply HELP. Message and data rates may apply. Message frequency varies.
Contact and Complaints
To ask a question, request an update, or raise a concern about how personal information is handled, contact us at mail@yankeeline.us. We take privacy concerns seriously and will review requests promptly.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.